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INSURERS SUPPORT

Quality End-to-End Solution

We provide end-to-end operation and management solutions to health insurance companies’ needs for both group and individual policies. We provide high-level quality comprehensive TPA and Assistance services to all sectors of the insured population, with seamless integration and customer support you could trust and rely on! 

  • Third Party Administration (“TPA”) services

    • policy administration

    • claims management

    • cost containment

    • global provider network lease or access

    • health insurance integrated IT solution

    • call-center services

  • Medical Assistance and Travel Service

    • accommodations & travel arrangements 

    • airlines medical support

      • pre-flight​

      • in-flight

      • post-flight

      • crew support

        • train-the-trainer​

        • medical kits

        • integration solution

    • case management

    • cash advance / on the spot

    • doctor referral 

    • flight ticket arrangement 

    • house call visit 

    • medical consultation

    • medical escort arrangement      

    • medical ground transport

    • obtaining medical equipment

    • obtaining medical report and information

    • on site physician

    • hospital admission 

    • second opinion 

    • security service (high level and basic)

    • simple investigation

    • tele-medicine, telephone, or e-mail counseling

    • translation 

    • transportation (taxi) 

    • air ambulance evacuation, repatriation and/or other kind of medical transport arrangements by air

    • complex and simple investigation

    • crisis support 

    • funeral services 

    • government permission & information service

    • legal assistance service, including right of recourse

    • medical follow-up 

    • cost containment & GOP 

    • ​direct billing 

  • Worldwide Coverage

    • 195 countries 

    • 850,000 providers (90% direct contract)

    • cashless service (95%)

    • strong provider presence in the MENA area  (including red zones, black zones, and hot spots)---over 15,000 providers with direct contracts

  • Healthcare Insurance Plans & Coverage Available

    • MENA area

    • red zones

    • black zones

    • hot spots

  • Healthcare Coverage Plans Design & Development

  • Re-insurance Capacity coordination

  • Customized Solution

 

MEDICAL ASSISTANCE SERVICE REQUEST FORM

Complete and submit form below to request medical assistance/case management service. Scroll within the body of the form to complete additional fields.

 

INQUIRY CONTACT FORM

We appreciate your interest in our services. For additional information please complete and submit the form below, we'll get back to you as soon as possible.

Los Angeles, California USA

Phone: +1.818.698.8444 (Pacific Time Zone)

Fax: +1.818.698.8434

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Phone: +1.818.698.8444 (Pacific Time Zone)

Fax: +1.818.698.8434

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