PATIENT / MEMBER SUPPORT
Global Assistance - One Contact
Keep yourself and your loved ones healthy! Our friendly and experienced staff will make sure you always feel comfortable and well-informed. Medical assistance services available to expats, local & foreign nationals, students, and travelers. Worldwide access to our global medical provider network of 850,000+ providers covering all countries & territories.
Our members and patients receive safe and secure concierge service at the highest level. Services such as, medical assistance, medical travel related support, high-level security services to expatriates, dignitaries, local and foreign nationals, insurance companies and their members, self-insured organizations and their employees, business and leisure travelers, students, missionaries and their volunteers, and self-pay clients.
Services are all provided through our global medical provider network allowing patients worldwide access with service on-demand. Access to over 850,000 medical and related service providers covering all countries and territories worldwide.
GLOBAL MEDICAL & TRAVEL ASSISTANCE SERVICES
GLOBAL HEALTHCARE PROVIDER NETWORK ACCESS
Worldwide Access
195 countries
890,000 providers
Physicians
primary care
specialists
Hospitals
Air Ambulances
Ground Ambulances
Diagnostic Centers
Laboratories
Pharmacies
Funeral homes
Nursing Homes
Assisted Living Facilities
Retirement Communities
Security companies
ASSISTANCE SERVICES
Worldwide Assistance that Exceeds Expectations
No matter where you are located around the world, our experienced multi-lingual assistance coordinators are available 24/7/365 to triage and navigate your needs and care.
MEDICAL CARE & TREATMENT
Exceeding Expectations
Primary Care
Office Visits
House Calls
Telemedicine
In-flight Service
Specialty Care
Emergency Care
Emergency Room Visits
Medical Evacuation & Repatriation
In-flight Service
Urgent Care
Urgent Care Facility
House Calls
Telemedicine
In-flight Service
CARE PLAN & COORDINATION
Committed to Quality
Case Management
Appointment Scheduling
Referrals
LIVE MEDICAL RESPONSE TEAM
24/7/365 Access to a Live Medical Response Team
Live access to our multi-lingual operators and support team that speaks over 246 languages.
PRESCRIPTION MEDICINE & MEDICAL EQUIPMENT DELIVERY
Exceeding Expectations
Convenient prescription and medical equipment delivery service. Available in certain regions.
TRAVEL SECURITY ADVICE, PLANNING, MONITORING, AND SUPPORT
Global Security Monitoring
Pre-travel
In-travel
Post-travel
PAYMENT OPTIONS
Health Insurance and Other Convenient Payment Options
For convenient cashless service we offer and accept
Most international health plans
Travel insurance policies
Major credit cards
Financing
REQUEST MEDICAL ASSISTANCE
As part of your benefits, we provide VIP Concierge admission support to you as our member.
The information in this form is used to admit you into the facility of the necessary International Medical Provider within our network and is also used as an initial triage. Upon completion and receipt, we will submit this information together with a Letter of Guarantee/Guarantee of Payment ("LOG/GOP") to the provider on your behalf for cashless service and to schedule your appointment for service as soon as possible. Please complete to the best of your ability as this information is also necessary to ensure proper medical care as your health and safety is of most importance to us. Please feel free to contact us with any questions via our contact information above. We look forward to serving you!
NEW PATIENT ADMISSION FORM
Complete and submit this form to register & request assistance service.